Reach out to real people. 24-Hour, fast and friendly customer service the way it should be.

Our FAQ’s page is loaded with all sorts of helpful information. Feel free to search for an answer amongst Drive mate’s Frequently Asked Questions for a quick and easy resolution.

Want to speak to someone? The Drive mate Customer Support team is available 24/7 to chat with you regarding general enquiries.

Short on time? Drop us a line! You can always email us with a few enquiry details and we’ll get back to you as soon as we can.

Car won’t go? Let us know! Our roadside assistance network is available 24/7 to assist guests with any breakdown dramas arising during your travels.

Remember, you won't be charged for roadside assistance as a guest so don't hesitate to contact us in the event of an emergency.

Our address is: Drive mate Australia Pty Ltd., Level 3 , 139 Collins Street , Melbourne VIC 3000